Frequently Asked Questions

score801 FAQ — Answers to All Your Questions

From opening an account to bKash deposits, cricket betting, slots, and bonuses — everything you want to know about score801 in one place.

The most common questions users have while using score801 are answered fully and clearly below. The questions are organized into five topic-based groups — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you do not find your answer here, our 24/7 live chat support is always here for you.

Account and Registration

To open an account at score801 you need an active mobile number and an email address. Fill in the registration form with your name, date of birth, and a password and your account will be ready within a few minutes. Please note that this platform is for users aged 21 and above only.

No, each mobile number and email can be used for only one score801 account. Creating multiple accounts is a violation of our rules and the accounts involved may be closed. If you have any issues, please contact support.

On the score801 login page, click the "Forgot Password" option. Enter your registered mobile number or email and a verification code will be sent to you. After verifying the code you can set a new password. If you run into any trouble, chat with us on live chat.

Absolutely. score801 is fully mobile-friendly. You can access the site from any Android or iOS browser and play normally. There is no need to download a separate app; all features are available directly from the browser.

To ensure a safe environment, score801 may request a national identity card or equivalent document for identity verification when needed. This process usually takes place at the time of withdrawal. The support team will guide you through the entire process.

Deposits and Withdrawals

Deposits from bKash are usually instant — in most cases the balance is added to your account within a few minutes. The minimum deposit amount is ৳300. If there is any delay due to a network or server issue, please let us know on live chat.

Yes, Nagad is one of the supported payment methods at score801. You can also deposit using bKash, Rocket, and Upay. The minimum deposit amount is ৳300 for all methods and payment processing is nearly instant.

The withdrawal process at score801 is generally completed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳500. Depending on the time taken for verification and processing, the funds will reach your bKash, Nagad, Rocket, or Upay wallet.

score801 does not charge any additional fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may apply their own service charges according to their policies. Please check the terms and conditions of the relevant provider.

Log in to your score801 account, go to the "Withdrawal" section, select Rocket or Upay as your payment method, and enter the amount and your number. The minimum withdrawal is ৳500. Funds are sent within 30 minutes to 3 hours of submitting the request.

When a withdrawal is cancelled, a message is usually sent explaining the reason — such as a pending account verification or an unfulfilled bonus wagering requirement. In that case, contact score801 support via live chat and they will resolve it quickly.

Games and Rules

To bet on BPL or any cricket match at score801, go to the Cricket section, choose the match you want, and place your bet on markets such as match winner, total runs, wickets, or other options by entering an amount. Review the odds carefully before placing a bet and play responsibly.

score801 offers slots from a range of popular providers including PG Soft, Pragmatic Play, and JILI. You can play well-known games such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Dinosaur Tycoon, and Circus Delight. Visit the Slots page and browse by category.

RTP (Return to Player) is a theoretical percentage indicating how much players can expect to get back on average over the long term. It is not a guarantee of winning in any single round — results in the short term can be completely random. Play for entertainment and avoid relying on outcomes.

Yes, live casino games with real dealers are available in the score801 Casino section. You can play live roulette, baccarat, and table games from top providers including Evolution Gaming and Ezugi. A good internet connection is recommended for live streaming.

score801 uses certified Random Number Generator (RNG) technology across all games, keeping every result completely random and unbiased. The platform uses SSL encryption to keep player data and transactions secure.

In-play betting is available at score801 for major cricket tournaments including T20 and IPL. Odds update in real time during the match, so you can make decisions based on what happens on every ball. A fast connection will give you the best experience.

Bonuses and Promotions

New accounts at score801 receive a 100% match bonus on the first deposit, up to ৳5,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,000 as a bonus — giving you a total balance of ৳2,000. A 10x wagering requirement must be met to use this bonus.

A wagering requirement is the condition that determines how many times you must bet the bonus amount before you can withdraw it. For the score801 welcome bonus, this is 10x. So if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets to meet the requirement and withdraw your winnings.

If you deposit ৳12,000, the 100% bonus would match it but the maximum cap is ৳5,000 — so you will receive ৳5,000 as a bonus. Your total balance will be ৳17,000. The 10x wagering requirement applies to the bonus.

The score801 VIP program has five levels — Bronze, Silver, Gold, Platinum, and Diamond. Each level comes with weekly cashback: 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% at Diamond. Playing more will gradually move you up to higher levels.

score801 offers various referral and special promotional offers from time to time. Check the Promotions page regularly for the latest offers or ask our support team on live chat. Read the terms and conditions of all offers carefully.

Security and Responsible Gaming

Yes, score801 is a safe and reliable platform. The site uses SSL encryption to keep all transactions and personal data secure. Certified RNG technology is used to ensure fair play and all payment methods are verified.

Yes, score801 is for users aged 21 and above only. Age is verified at the time of registration. It is prohibited for minors to create an account and any violation of this condition will result in the account being closed.

score801 gives the highest priority to responsible gaming. If you want to take a temporary break or limit your account, submit a self-exclusion request via live chat or support email. Visit our responsible gaming page for more details.

Absolutely. score801 follows a strict privacy policy for storing your personal information. SSL encryption ensures that no third party can access your data. Read our privacy policy for more details.

If you feel that gambling is having a negative impact on your daily life or financial situation, seek help without delay. The score801 support team speaks Bengali and can arrange self-limitation or an account break. You will also find useful information on our responsible gaming page.

There are two ways to contact score801 — use the 24/7 live chat from any page on the site, or send an email to [email protected]. Our support team is always ready to help in Bengali.

Still have questions?

Our support team is available 24/7 in Bengali.

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